Terms and Conditions – General

The following booking and payment terms apply to most function and event types. Please note that there are specific terms applicable for short notice bookings and larger events & weddings (details below).

  • A non-refundable deposit of $200 is required immediately upon confirmation to secure your date for your catering needs.  A higher deposit is required for larger events and and will be provided with your quote.  A separate deposit may be applicable for ancilliary services attached to your catering needs such as hire items, and other services provided only when food catering is booked.
  • Full Payment is due on or before 2 weeks (4 weeks for events in December) from the date of the party.
  • Upward amendment to numbers may be accepted up to 2 working days prior to the catering date.
  • As no amendment fees are charged for a change within these two weeks, a lesser cost per person, if applicable, due to this increase, will not be offered.
  • A reduction in numbers is not credited if within two weeks of the event.
  • An invoice for additional numbers inside the two week pre-function period will be raised separately.
  • A 2.5% merchant fee applies to all credit card payments.

Refund Policy – General
$200 deposit (or higher for larger events) is non-refundable should you cancel. However, this may be put towards a new date within a year from the original date, if available.  For larger events only a percentage of the deposit paid can be put towards the new date and will be at the discretion of management based on the amount of work already put into your current booking.  For cancellations within one week of the date of the party, the full value of the Invoice is payable for the numbers booked and no refund is applicable. For unavoidable circumstances, any refund, if at all possible, will be at the discretion of SFC management.

 

Short Notice Bookings

A booking is classified as short term is it is made within two weeks of the event date. In these cases, we require full payment at the time of booking confirmation.

Weddings and Large Events – Payment Terms & Conditions

The following booking and payment terms apply to Weddings & other formal occasions and large events.  Large events are defined by the number of persons (greater than 100) and the value of the booking (greater than $3000).

  • A non-refundable deposit of $500 or 10% (rounded up to $10) of the total invoice fee, whichever is the greater, is required immediately upon confirmation, to secure your date and is for food catering services only.  Additional deposit may be required for ancilliary services such as hire of items/equipment, drinks service, organising outside vendors such as coffee carts, photographers etc.
  • Full Payment is due before 4 weeks (20 working days) from the event date.
  • Upward amendment to numbers can be accepted up to 5 working days (1 week)  prior to the catering date.
  • As no amendment fees are charged for a change within these four weeks, a lesser cost per person, if applicable, due to increase in numbers, will not be offered.
  • A reduction in numbers is not credited if within four weeks of the event.
  • An invoice for additional numbers inside the four week pre-function period will be raised separately.
  • A 2.5% merchant fee applies to all credit card payments.
Wedding and Large Events Refund Policy:

Your deposit is non-refundable in the case of event cancellation. However, a percentage of this may be put towards a new date within a year from the original date for an equivalent sized order, subject to our availability.  The percentage value of the refund will be calculated when the new booking is made and will be based on the amount of work put into the original booking and loss of opportunity period for the cancelled booking.  For cancellations within two weeks of the date, the full value of the Invoice is payable for the numbers booked and no refund applies. For unavoidable circumstances, any refund, if at all possible, will be at the discretion of SFC management.

Event Planning Rates

We’re happy to facilitate additional event requirements however, for events that require us to view the event location or be involved in detailed planning, additional fees to compensate for our time and expertise apply.

Event Management Call Out/Meeting Fee/Travel allowance (within 25km of Sydney CBD) $50.00 p/call out*

Event Manager ……………………………………………………………..$65.00 ph

*Please note: for call outs/meetings outside of the 25 km Sydney CBD, an additional charge applies. This will vary depending on the location and travel time involved.

Payment Methods:

Direct transfer payments need to be payable to:

Account Name: Sydney Functions Catering

Bank A/c Nbr: 9005 59627

BSB: 012 003.

Please ensure you include the booking number quoted on your invoice or quote as the payment reference so that we can trace the payment back to your account.

By Cheque – must reach the address below no later than 10 working days prior to booking date.  Cheques may be mailed to:
Sydney Functions Catering
P.O.Box 162
Turramurra  NSW 2074

By Credit Card – Please click on Credit Card Payment Form

Special Provisions with approval apply to Government Bookings.

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